Last Updated: November 29, 2025

RESPONSIBLE SOCIAL GAMING POLICY

King Entertainment Corp. (“we”, “us” or “our”) values its users and wants to provide them with safe experience while playing games on our platform, available at: https://sweeps.us/. We believe it is our responsibility to ensure you have a positive experience on our website, while also keeping you fully informed about the potential risks associated with online social gaming. We don’t want things to get out of control, or for our services to have a negative impact on you and your life. We understand that our games are fun however they should be consumed in a responsible manner, therefore we have put together some useful tools, information, tips and resources below to help you have a fun gaming experience while ensuring responsible social gaming.

This policy focuses on the social impact of gaming upholding the following principles to:

• Make an informed decision about gaming;
• Prevent problem gaming;
• Prevent underage gaming;
• Ensure gaming experience is conducted in a fair and open way;
• Offer a range of responsible gaming features.

WHAT IS RESPONSIBLE GAMING?

Responsible social gaming is the process of staying within your personal limits. Although there may be some generally accepted levels of what constitutes problem gaming, the boundaries are individual. The best way to define responsible social gaming is to ensure that you are playing in a way that doesn’t harm you financially, mentally, or socially.

Warning signs of problem gaming can include:

• Losing time from work, school, or family.
• Playing in order to escape from the stress of life.
• Repeatedly failed in attempts to stop or to control playing.
• Lying about the amount of money or time that is spent for playing.
• Borrowing money to play and make purchases.

HOW TO HANDLE RESPONSIBLE GAMING?

If you or someone you know is experiencing any of these warning signs, we encourage you to note the following responsible gaming tools and tips:

1. Keep it fun.

   Playing online social games is a form of entertainment, but they should be played in moderation and not to escape reality or to generate an income through winning prizes.

2. Set a budget and stick to it.

   Setting a budget is probably one of the most important steps you can do to play responsibly. Check your income and expenses and use that information to decide how much you want to spend on gaming each week or month, and stick to that limit.

3. Keep track of the time spent playing.

   We are thrilled to have you in our website and hope you continue enjoying our games, but don’t let online social games take up too much of your time. We’re here to provide entertainment whenever you need it.

4. Make use of our responsible gaming management tools.

   If you need some time out you can take a break or permanently exclude yourself from playing at any time by following the steps outlined in this policy.

5. Get help if you are struggling.

   If things get out of hand, there is no shame in getting the help you need. Support is available to anyone who has or is at risk of developing addiction problems via multiple judgement-free resources.

COMMITMENT TO PREVENTING UNDERAGE RISK

A core aspect of our activity is preventing underage use and potential risk. Our website is intended solely for individuals which are at least eighteen (18) years of age, as shall be indicated in the footer of the website.

To prevent underage users from accessing the website and social games, we have implemented effective age verification tools to enforce our age restriction. Additionally, we may apply further identity and age verification processes during prize redemptions.

You may see below some useful tips to avoid underage users’ interactions with our website, and other gaming services:

1. Keep your username and password for our website safe.
2. Don’t leave your computer or device unattended while logged into your account.
3. If you share your computer with other friends or family members who are underage, consider not using the “remember me” option when logging into your account.
4. Keep your bank cards and bank account details out of reach of your kids. If the kids need to make online payments using your credit card, ensure you know what they are paying for.
5. Make use of filtering software to prevent your kids from accessing inappropriate material online
6. Learn the signs of addiction and look out for them.

MAINTAINING CONTROL

We encourage responsible gaming by providing a variety of tools and features designed to help manage your gaming experience.

1. Play with Boundaries and Limits

   Planning your spending and setting boundaries is a key element to responsible gaming. You should consider the following aspect of responsible gaming: (i) limit purchase of social gold coins.

   • Purchase Limit – This option allows you to set a limit on the amount of Gold Coins you can purchase within a specified period, with options to choose a duration of 1 day, 7 days, or 30 days limit. Once the purchase limit is reached, no further purchases can be made until the limit resets. You can adjust or remove the purchase limit at any time, by contacting our team as detailed below, while an increase or removal will only take effect after a 72-hour cooling-off period.

   You may choose to set a limit through your account settings or by contacting our support team. Our customer support team is available 24/7 to assist you with setting the limits on your account. Please email us at: [email protected] with the subject line “Responsible Gaming Options,”. Be sure to specify your desired limits.

   We will apply the limit as soon as possible; however, it may take a reasonable amount of time to be applied. Limits are only effective once they are fully implemented and communicated to you in writing. If the limits don’t take effect, it is your responsibility to notify us immediately at: [email protected].

2. Timeout

   Take some time off from playing to clear your head and reset your gaming habits. If taking a break does not help, then you need to consider using self exclusion services to keep yourself safe.

   You can request a timeout either through your account setting or by emailing us at: [email protected] with the subject line “Responsible Gaming Options”. If you request a timeout through your account, it will take effect immediately. For email requests we will process your request as soon as possible and make our best efforts to help you take some time off from gaming; however, it may take a reasonable amount of time to be applied.

   After the timeout period ends, your account will automatically be accessible again, unless we receive an email from you requesting that your account remain closed on the specified date.

   During the timeout period you will retain access to your account however you will not be able to play or make new purchases, and you will only have the option to make administrative actions, like a redemption request or verifications steps.

   During the timeout period, you will not earn, retain, or accumulate any daily login or star system reward points.

3. Self-Exclusion

   Self-exclusion allows you to request a more extensive and comprehensive restriction, effectively banning your access to the website or account indefinitely. Once self exclusion is in place, it cannot be canceled or modified.

   In addition, please note that if we believe you may have an online gaming issue, we may choose to exclude you from our website either permanently or for a specified timeout period, at our discretion.

   To initiate self-exclusion, you can either select the option through your account settings or contact us via email at: [email protected] with the subject line “Responsible Gaming Options,” or fill in our Contact Form.

   Once we receive your self-exclusion request, we will make every effort to apply the restriction as quickly as possible; however, it may take a reasonable amount of time to be applied. The self-exclusion will only take effect once it has been fully implemented, and we have confirmed this with you in writing. If the self-exclusion has not been applied, it is your responsibility to notify us immediately at: [email protected].

   Self-exclusion will block all access to your account.

   Although we strive to make the self-exclusion process as effective as possible, we cannot guarantee it will be completely fail-proof. It is essential that you honor the commitment of self-exclusion. Attempting to bypass the restriction, such as by creating a new account or disguising your identity to open additional accounts, is not allowed.

   What happens to my coins during Timeout, Self-Exclusion, or Account Deactivation Periods?

   During any timeout period, or account deactivation, your account will be inactive.

   If your account is reactivated, your coins balance will be restored to the amount it was before the account restriction was applied by one of our representatives.

   Refunds or transfers of coins balance are not allowed during these periods.

   During time out period redemption request will be available, however if you choose to self-exclude, you will not have any access to your account, and will not able to make any new redemption requests.

   What happens to my account information during Timeout or Self-Exclusion,

   We will retain essential data during these periods in line with our Privacy Policy.

WHAT TO DO IF YOU SEE SIGNS OF ADDICTION?

If you are worried that someone you know might be developing, or already has, a gaming addiction problem based on the list above, it is important to take proactive action to help them cope with this problem. Offer your support and help in finding resources and services that can provide the care they need.

If you recognize the signs in yourself, it’s important to get help immediately. Some of the types of resources you can turn to are based on personal preference and location, and include:

• Gaming addiction treatment programs: These programs can provide you with the support and treatment you need to overcome your addiction.

• Support hotlines: These hotlines can provide you with information and support about your addiction.

• Counseling services: These services can help you understand your gaming behavior and develop strategies to manage it.

• Support groups: These groups can provide you with support from people who understand what you're going through.

You can take a self assessment test here: https://gamequitters.com/video-game-addiction-test-for-gamers/

SELF-EXCLUSION AND PROFESSIONAL HELP WITH GAMING ADDICTION IN THE US

Self-exclusion and blocking tools are essential for managing and dealing with gaming addiction. However, a crucial aspect of responsible gaming also involves seeking professional help and support from experts. These professionals are trained to identify problem gaming and can recommend treatment options tailored to your specific needs. To help you find the support you need, we’ve listed some of the most useful resources below:

CONTACT US

In case you have any questions, or need additional information regarding our responsible gaming policy, please do not hesitate to contact us at: [email protected]